Fraud Protection
Your Security Is Our Priority
We understand that in today's digital age, fraud can happen to anyone. We are committed to safeguarding your financial information and helping you stay protected against fraud. Here you'll find useful tips, tools, and resources to help you recognize, prevent, and respond to fraudulent activities.
How We Protect You
Fraud Monitoring
Our advanced fraud detection system constantly monitors your transactions for any unusual activity. If we spot something out of the ordinary, we'll alert you immediately, so you can take action quickly.
Real-Time Alerts
Stay in the know with instant notifications about your account activity. Receive text or email alerts whenever there's a large purchase, a new login, or other potentially suspicious behavior.
Multi-Factor Authentication
We utilize state-of-the-art encryption, multi-factor authentication (MFA), and secure login methods to protect your personal information and prevent unauthorized access.
Control Your Cards on Your Terms
Our CardProtect tool allows you to control and monitor your debit and credit cards, giving you the ability to turn your cards on/off at your discretion, add alerts, set spending limits based on location, amount, merchant type or transaction type, and more.
Regularly Clear Your Browser History
Regularly clearing your browsing history helps protect your online security and reduces the risk of cyber threats. By removing stored data like visited websites, cookies, and cached files, you limit what hackers can learn about your online activity - keeping your personal information safer.
Common Types of Fraud
The best line of defense in preventing fraud is being able to detect it. Learn about the most common scams and how you can spot them.
Phishing
Phishing is a type of cyber-attack where criminals impersonate legitimate organizations to steal sensitive information.
Romance Scams
Romance scams involve a fraudster pretending to be romantically interested in someone to exploit them financially.
Lottery Scams
Lottery scams involve fraudulent communications claiming you’ve won a lottery or sweepstakes that you didn't enter.
Grandparent Scams
Occur when fraudsters impersonate a grandchild or family member in distress urgently needing money.
Cryptocurrency Fraud
Cryptocurrency fraud refers to schemes that trick individuals into investing in illegitimate or fake crypto opportunities.
What to do if you suspect fraud
- Notify your bank and credit card issuers immediately so they can close your accounts.
- Report the fraud to the Federal Trade Commission at ReportFraud.FTC.gov
- Contact the fraud unit of the three credit reporting agencies. Place a fraud alert on your credit report and consider placing a credit freeze so the criminal can’t open new accounts. The fraud unit numbers are:
- Equifax: (866) 349-5191
- Experian: (888) 397-3742
- TransUnion: (800) 680-7289
- File a police report.
- Make sure to maintain a log of all the contacts you make with authorities regarding the matter. Write down names, titles and phone numbers in case you need to contact them again or refer to them in future correspondence.
To learn more about fraud and identity theft prevention, visit the Federal Trade Commission's Scam Alerts page, or click below to view valuable resources on how to report, notify, mitigate, and dispute incidents of identity theft.
We’re Enhancing Online and Mobile Banking with a New Design
Beginning Monday, November 3, you’ll enjoy a clean, modern look, with new navigation designed to give you more control and easier access to our financial tools, making transactions faster and more efficient.
What Isn't Changing
- Logins/Passwords will all remain the same.
- Accounts will still show the exact same way as before.
- Our same great products and features within online banking will still be accessible.
What's Different
Desktop Customization You can design your homepage to view the accounts and services you want to see, in the order you want to see them.
Menu Bar Updates The menu bars in both desktop and mobile now feature our products more efficiently.
Mobile Menu Bar Updates Our “Move Money” and “Financial Tools” sections have been revamped, making access to money transfer services and tools such as Bill Pay, CardProtect, CreditStory, Money Management and Stop Payment services easy, simple and convenient.
Mobile “More” Section Updates This section includes easy access to Zelle®, Statements, Deposit Images and CardProtect, as well as new options allowing you to apply online for checking and savings accounts, credit cards and home loans.
If you have questions or need assistance, please contact us at 1-877-300-9369, 7:00 am until 6:00 pm Monday through Friday, and 9:00 am until 1:00 pm on Saturdays, excluding bank holidays. Thank you for choosing Stockman Bank for your online and mobile banking needs. We are proud to be your financial partner and are excited to offer you an enhanced online and mobile banking experience, allowing you to easily manage all of your accounts, loans and investments, all in one place and giving you a one-stop view of your entire financial picture.
