Fraud Protection
Your Security Is Our Priority
We understand that in today's digital age, fraud can happen to anyone. We are committed to safeguarding your financial information and helping you stay protected against fraud. Here you'll find useful tips, tools, and resources to help you recognize, prevent, and respond to fraudulent activities.
How We Protect You
Fraud Monitoring
Our advanced fraud detection system constantly monitors your transactions for any unusual activity. If we spot something out of the ordinary, we'll alert you immediately, so you can take action quickly.
Real-Time Alerts
Stay in the know with instant notifications about your account activity. Receive text or email alerts whenever there's a large purchase, a new login, or other potentially suspicious behavior.
Multi-Factor Authentication
We utilize state-of-the-art encryption, multi-factor authentication (MFA), and secure login methods to protect your personal information and prevent unauthorized access.
Control Your Cards on Your Terms
Our CardProtect tool allows you to control and monitor your debit and credit cards, giving you the ability to turn your cards on/off at your discretion, add alerts, set spending limits based on location, amount, merchant type or transaction type, and more.
Regularly Clear Your Browser History
Regularly clearing your browsing history helps protect your online security and reduces the risk of cyber threats. By removing stored data like visited websites, cookies, and cached files, you limit what hackers can learn about your online activity - keeping your personal information safer.
Common Types of Fraud
The best line of defense in preventing fraud is being able to detect it. Learn about the most common scams and how you can spot them.
Phishing
Phishing is a type of cyber-attack where criminals impersonate legitimate organizations to steal sensitive information.
Romance Scams
Romance scams involve a fraudster pretending to be romantically interested in someone to exploit them financially.
Lottery Scams
Lottery scams involve fraudulent communications claiming you’ve won a lottery or sweepstakes that you didn't enter.
Grandparent Scams
Occur when fraudsters impersonate a grandchild or family member in distress urgently needing money.
Cryptocurrency Fraud
Cryptocurrency fraud refers to schemes that trick individuals into investing in illegitimate or fake crypto opportunities.
What to do if you suspect fraud
- Notify your bank and credit card issuers immediately so they can close your accounts.
- Report the fraud to the Federal Trade Commission at ReportFraud.FTC.gov
- Contact the fraud unit of the three credit reporting agencies. Place a fraud alert on your credit report and consider placing a credit freeze so the criminal can’t open new accounts. The fraud unit numbers are:
- Equifax: (866) 349-5191
- Experian: (888) 397-3742
- TransUnion: (800) 680-7289
- File a police report.
- Make sure to maintain a log of all the contacts you make with authorities regarding the matter. Write down names, titles and phone numbers in case you need to contact them again or refer to them in future correspondence.
To learn more about fraud and identity theft prevention, visit the Federal Trade Commission's Scam Alerts page, or click below to view valuable resources on how to report, notify, mitigate, and dispute incidents of identity theft.
Online & Mobile Banking
Banking on your phone, computer or tablet is getting more and more robust with all the features we offer. We are sure when you use our online and mobile tools, you’ll wonder how you ever lived without them.
Right now, many of us are staying close to home which makes mobile deposit handy for everyone. And with the extra time at home, it really is possible to set a budget using our Money Management tools. You can check on your credit score, decide who you want to include on your accounts, and set up alerts for every transaction over 1¢. How cool is all that? Check out the features that are sure to be your favorites.
Favorite Features aka Your Banking Tool Kit!
- Mobile Deposit
This convenient way to deposit a check lets you check off “go make a deposit at the bank” from your to-do list! It is as easy as taking a photo with your smart phone. Simply follow the prompts and you’ll be amazed at how easy it is! To get started with this feature, click on “Check Deposit” in the main menu. - CreditStory
You have instant access to everything you need to know about your credit, when you want it, all in one place. The best part? It’s free! This feature allows you to receive daily credit alerts for major changes, view your credit score as often as you’d like, access your credit report, identify credit bureau errors, better understand the factors that impact your score, and enjoy financial tips to improve your score. CreditStory soft pulls your credit history, so it doesn’t affect your overall score no matter how often you check it. Start using CreditStory by clicking the “More” option on your app menu. Choose “Credit Story” and you’re on your way! - Budgeting
Creating a budget couldn’t be easier! Our Budgeting tool allows you to add accounts from other financial institutions to help you paint a better financial picture. You can view your transactions, spending habits and trends, manage your debts, view your net worth, set goals and create and manage budgets. To start creating a budget that is worth sticking to, click on the “More” option of your app menu. Choose “Money Management” and follow the prompts to begin creating a budget. - Shared Access
This feature is excellent for customers who want to provide family members, accountants or other trusted third parties the ability to help them with their finances. Leveraging the Shared Access feature, you can provide easy and secure access to some, or to all your Stockman accounts, without having to provide your confidential login information. You will have total control to provide these trusted advisors with as much, or as little ability you desire to conduct business on your behalf. To activate this feature, log into your account through your browser. Select “More Options” and choose “Share Access with Others.” - Alerts
Set up alerts to help you know when a deposit and/or a withdrawal takes place in your accounts. It’s easy to do and the parameters you set can be whatever fits your lifestyle best! Alerts can be set on transactions as small as $0.01! You can also receive alerts on balance updates and low balances. To begin creating Alerts, go to “More” on the main menu. Click “Settings”, then select “Push Notifications”. Start customizing!
The good news is we are here to help you if you have questions or just need to know which buttons to press. Contact Customer Service or find your closest bank and speak directly with a banker. Our online banking and mobile app will become your banking tool kit!
