Fraud Protection
Your Security Is Our Priority
We understand that in today's digital age, fraud can happen to anyone. We are committed to safeguarding your financial information and helping you stay protected against fraud. Here you'll find useful tips, tools, and resources to help you recognize, prevent, and respond to fraudulent activities.
How We Protect You
Fraud Monitoring
Our advanced fraud detection system constantly monitors your transactions for any unusual activity. If we spot something out of the ordinary, we'll alert you immediately, so you can take action quickly.
Real-Time Alerts
Stay in the know with instant notifications about your account activity. Receive text or email alerts whenever there's a large purchase, a new login, or other potentially suspicious behavior.
Multi-Factor Authentication
We utilize state-of-the-art encryption, multi-factor authentication (MFA), and secure login methods to protect your personal information and prevent unauthorized access.
Control Your Cards on Your Terms
Our CardProtect tool allows you to control and monitor your debit and credit cards, giving you the ability to turn your cards on/off at your discretion, add alerts, set spending limits based on location, amount, merchant type or transaction type, and more.
Regularly Clear Your Browser History
Regularly clearing your browsing history helps protect your online security and reduces the risk of cyber threats. By removing stored data like visited websites, cookies, and cached files, you limit what hackers can learn about your online activity - keeping your personal information safer.
Common Types of Fraud
The best line of defense in preventing fraud is being able to detect it. Learn about the most common scams and how you can spot them.
Phishing
Phishing is a type of cyber-attack where criminals impersonate legitimate organizations to steal sensitive information.
Romance Scams
Romance scams involve a fraudster pretending to be romantically interested in someone to exploit them financially.
Lottery Scams
Lottery scams involve fraudulent communications claiming you’ve won a lottery or sweepstakes that you didn't enter.
Grandparent Scams
Occur when fraudsters impersonate a grandchild or family member in distress urgently needing money.
Cryptocurrency Fraud
Cryptocurrency fraud refers to schemes that trick individuals into investing in illegitimate or fake crypto opportunities.
What to do if you suspect fraud
- Notify your bank and credit card issuers immediately so they can close your accounts.
- Report the fraud to the Federal Trade Commission at ReportFraud.FTC.gov
- Contact the fraud unit of the three credit reporting agencies. Place a fraud alert on your credit report and consider placing a credit freeze so the criminal can’t open new accounts. The fraud unit numbers are:
- Equifax: (866) 349-5191
- Experian: (888) 397-3742
- TransUnion: (800) 680-7289
- File a police report.
- Make sure to maintain a log of all the contacts you make with authorities regarding the matter. Write down names, titles and phone numbers in case you need to contact them again or refer to them in future correspondence.
To learn more about fraud and identity theft prevention, visit the Federal Trade Commission's Scam Alerts page, or click below to view valuable resources on how to report, notify, mitigate, and dispute incidents of identity theft.
Bank In Your Pajamas
Post written by Paula Kurkowski, SVP/Director of Bank Operations
We still remember the day when we would have to walk to our local bank to do any banking.
We would hand our savings passbook to the teller behind the cage and she would stamp our book with the correct deposit/withdrawal and our balance.
Today, consumers expect and demand that they’re able to do almost any banking transaction in their pajamas…at any time of day or night, from their laptop, tablet or phone.
The good news is you can do this with our Personal Online Banking!
Even better, we keep improving our system. It’s safer, simpler and allows you to customize your own experience.
After researching what tools our customers used the most, we’ve redesigned the mobile system with the following features:
- Most frequently used features are available on the first page for quick, easy access.
- You can arrange your screen to show or hide accounts.
- You can “name” your accounts so you can quickly identify them.
- You can transfer funds now or schedule a future transfer.
- You can look at your last transactions or pull up an account and search by date or amount.
- You can even see front-and-back images of checks that have cleared your account.
But wait, there’s more!
You can also put a stop payment on the system and set alerts through email or text messages for a variety of things, from a low balance notice to a notification of a purchase made on your debit card.
Stockman’s goal is to bring more information to you, our customer, and make it easier, faster and allow you to customize the system to meet your needs.
More importantly, we want you to be able to do your banking 24 hours a day…even in your pajamas.
