CardProtect

A Better Experience Is at Your Fingertips

Do even more from Stockman's online & mobile banking platform.

Ready for an easier way to manage your Stockman personal debit cards?
Our upgraded card experience puts more control, convenience, and safety in your hands.

 


FEEL MORE EMPOWERED
Control your cards on your terms.

  • Turn your debit card on/off at your discretion.
  • Know where every card is stored online.
  • Set spending limits based on location, amount, merchant type and transaction type.
  • Create travel plan notifications for Stockman Bank.

 

 

DISCOVER MORE CONVENIENCE
Enhanced features enable a smoother user experience.

  • Enjoy 24/7 access to your cards.
  • Easily add cards to digital wallets.
  • Access card credentials without needing your physical card.

FIND MORE CLARITY
Deeper insights into spending means deeper understanding.

  • Gain total transparency into every transaction with clear merchant names.
  • Keep track of spending with a glance.
  • View merchant name, logo, exact location on map and contact information.
  • Contact merchants directly based on transactions. View your spend by what, when, and where.

 

FEEL MORE SECURE
Use your card confidently with uncompromising fraud protection.

  • Immediately turn off a lost or stolen card.
  • Keep in constant communication with Stockman Bank with two-way fraud alerts.  

 


Two Way Text Fraud Alerts

If our system detects suspicious activity on your debit card, you'll receive a text message with details about the suspected transaction. All you have to do is respond to the text to confirm the transaction. If you indicate the transaction is fraud, you'll receive another message with a number to call for follow-up. If not, you're all set. The system will mark the transaction as legitimate and you can get on with your day.

If we do not receive a response to the text within a specified time, we will call you.

To use Two Way Text Fraud Alerts, we must have a current mobile phone number in our system. Give us a call at 1 (877) 300-9369 to verify your mobile phone number.

Phone Calls for Fraud Alerts

If we detect suspicious activity on your debit card and we do not have your mobile phone number, we will call you to verify activity on your account. We will also call you if we send you a two way text message but do not receive a response within a specified time.

 

CardProtect FAQs

No, only Stockman consumer debit cards are supported.
Yes, multiple Stockman Bank debit cards can be accessed. Adding additional debit cards will prompt an MFA (multi-factor authentication) verification with the phone number associated with that debit card.

Turn your card off quickly by opening CardProtect on your mobile app or a browser. Simply toggle that Card to off. All transactions are temporarily blocked except transactions that are pending or recurring. Once you find your card, simply turn it back on. You can block your card as often as you want. 

Yes, the app currently supports Google Pay™ and Apple Pay®.

Yes, you can set Controls and Alerts through CardProtect. Open CardProtect on your mobile phone or a browser. Select Controls and Alerts to set Controls for Locations, Merchant Types, Transaction Types, and Spend Limits. To receive any card alerts, you need to have notifications for the app turns on. On your phone, go to Settings, Notification, Find the Stockman Bank App, and ensure Allow Notifications is turned on.

Cards with the same number will automatically be updated.  Any Cards with a new number need to be manually added. Cards can be activated within CardProtect.  The physical card is required for activation.  

The app allows you to set two travel plans at a time with a maximum duration of 15 days and 15 destinations. If your trip exceeds this or you are travelling more than two times, you will need to update the app after each trip or after 15 days. Destinations not in the list will not be available to add through CardProtect. This is an added layer of security for high-risk locations. For assistance, please contact your local branch or call us at 877-300-9369.

Yes, Select the transaction to view its details; click on show more.  If you see another state or country listed on the declined transaction. You can use your CardProtect to place a travel notice for that state or country and try your transaction again. 

“Recurring Payments” are those payments that happen repeatedly on a schedule, for example, streaming subscriptions, cellular bills, or other monthly bills you pay with your card.

“Card on File” is a list of merchants who store your card information for future purchases, like online retailers or delivery apps.
Select the transaction to view its details. If it was an in-person transaction, you should see a Google Map of the actual location the transaction took place. If you still don't recognize the purchase, reach out to the merchant with the phone number listed on this screen.

If you have previously claimed your debit card as Lost or Stolen, the card will display in CardProtect until that debit card's expiration date. To hide this card from showing on the dashboard, simply select Manage Cards and check or uncheck the debit cards you would like to see in your app.