Terms & Conditions for eBank Online Banking and eMobile Banking
This "Agreement" sets forth the terms and conditions for accessing your accounts within online and mobile banking (“eBank" and "eMobile"), and explains the terms and conditions that govern, regulate and protect the integrity of data which electronically transacts and communicates the products and services between you and Stockman Bank of Montana through your use of these access points through your electronic access devices. The accounts that may be accessed via "eBank “or “eMobile" include only accounts maintained at Stockman Bank and designated by Stockman Bank as an eligible account. The applicable "Terms and Conditions of Your Account” and supplemental disclosures, you received upon opening your accounts continue to govern each of your accounts and the terms and conditions described herein relate to eBank and eMobile, and supplement these account terms and conditions, unless otherwise specifically noted in this document.
The following services are offered via online and mobile banking:
- eMobile Remote Deposit
- Loan Payment
- External Transfers
- Zelle Network®
General Terms and Conditions for all Services:
The terms within this Stockman Bank Terms and Conditions for eBank Online Banking and eMobile Banking are as follows:
"We," "us," "our," "Stockman Bank," and "Bank" refers to Stockman Bank of Montana.
"You" refers to each signer on an account and entering into and executing this Agreement.
"Business Day" shall mean every day except Saturdays, Sundays and federal holidays.
"Agreement" or “Online User Agreement” refers to this Stockman Bank Terms and Conditions for eBank Online Banking and eMobile Banking agreement entered into by You and the Bank.
"Site" "eBanking" "eBank" "eMobile" or “ePay" refers to Stockman Bank of Montana’s transactional access website(s) through your various electronic access devices.
“Account” is an account with us which is eligible for use in online and mobile banking. An Account may be a deposit account or loan account.
“Authorized Principal” is an individual authorized by a business entity (such as a sole proprietorship, partnership, corporation, or limited liability company) to legally bind the entity and act on its behalf. Only one Authorized Principal may be designated.
“Business Account” is an Account that is not a Consumer Account. Access for a Business Account may be delayed in order to verify the authority of the Authorized Principal.
“Closely Held Business Account” is a Business Account that is held by a business that utilizes the same tax identification number as a Consumer Account (i.e. the social security number of the owner of the Consumer Account).
“Consumer Account” is an Account which is held by an individual for personal, family or household purposes.
"Eligible Transaction Account" is a transaction Account from which your payments will be debited, your Service fees, if any, will be automatically debited, or to which payments and credits to you will be credited. An Eligible Transaction Account may include a checking or money market account.
"External Account" is your transaction account at another financial institution to or from which money is transferred utilizing eBank or eMobile.
“Linked Accounts” means Accounts that are included in your customer profile on eBank or eMobile. Some Linked Accounts listed in your customer profile may not be eligible for all Services based upon account type or designation as a Consumer Account or a Business Account.
"Payment Instruction" is the information provided for a payment or transfer to be made.
“User Access Information” means access and authentication credentials, security codes, passwords, security questions and answers, account numbers, login information, and any other security or access information, used by you (or others to whom you have granted authority) to access eBank, eMobile and your Accounts with us and/or perform transactions.
Accepting the Agreement
When you use eBank or eMobile or authorize others to use, you acknowledge that you have received and understand this Agreement and agree to the terms and conditions of this entire Agreement.
Relation to Other Agreements
In addition to this Agreement, you agree that your Accounts and the use of eBanking will be governed by the terms and conditions contained in the account agreement(s) and disclosures (“Terms and Conditions of Your Account”) applicable to the Accounts for which eBanking is used. In the event of a conflict between this Agreement and an Account Agreement, this Agreement shall control as to the specific conflict at issue unless this Agreement specifically states otherwise.
We may amend this Agreement and any applicable fees and charges for eBanking at any time by posting a revised version on the Site. The revised version will be effective at the time it is posted unless a delayed effective date is expressly stated in the revision. Any use of eBanking after a notice of change or after the posting of a revised version of this Agreement on the Site will constitute your agreement to such changes and revised versions. Further, we may, from time to time, revise, update, upgrade or enhance eBanking and/or related applications or material, which may render all such prior versions obsolete. Consequently, we reserve the right to terminate this Agreement as to all such prior versions of eBanking, and/or related applications and material, and limit access to only eBanking’s more recent revisions, updates, upgrades, or enhancements.
Online and mobile banking is offered only to individual residents of the United States and select Small Businesses (may require additional criteria) who can form legally binding contracts under applicable law. Without limiting the foregoing, eBank and eMobile is not offered to minors unless the minor is using an Account in the name of the minor with a parent or guardian as a co-signor or guarantor. By using online or mobile banking, you represent that you meet these requirements and that you agree to be bound by this Agreement. No foreign transactions are permitted using online and mobile banking and you represent and warrant that the External Account is located in the United States.
You represent and warrant that you are either the sole owner or a joint owner of the Account and, as applicable, the External Account and that you have all necessary legal right, power and authority to transfer funds between Accounts and, as applicable, the External Account. If you are a joint owner of the Account, the External Account, or both, then you represent and warrant that (i) you have been authorized by all of the other joint owners to operate such accounts without their consent (including without limitation to withdraw or deposit any amount of funds to such Accounts or to even withdraw all funds from such Accounts); and (ii) we may act on your instructions regarding such accounts without liability to such other joint owners.
You represent that you are an Authorized Principal of the business that owns the Account and, as applicable, the External Account and that you have all necessary legal right, power and authority to act on behalf of the business to transfer funds between Accounts and, as applicable, the External Account. You agree, on behalf of yourself and the business, to notify us by contacting us if your access to or authority over the Account changes (see Communicating With Us). We will not be liable for any unauthorized activity prior to notification or until we have had a reasonable opportunity to act.
Linking of Consumer and Business Accounts
If you use your social security number to enroll in online or mobile banking, your Linked Accounts will include your Consumer Accounts as well as Closely Held Business Accounts which are any Business Accounts that utilize your social security number as a taxpayer identification number. Error resolution procedures and other terms and conditions of online and mobile banking are different for Consumer Accounts and Business Accounts. Note, the guarantees and disclosures made by the Bank are applicable only to your Consumer Accounts and will not be applicable to any of your Business Accounts. Please review the specific guarantees and disclosures for details.
Restrictions on Transfers from your Savings and Money Market Accounts
Your ability to transfer funds from or between certain of your Accounts with online and mobile banking may be limited as more fully described in your Terms and Conditions of Your Account. Online and mobile transfers are subject to the six (6) per calendar month limitations.
To access eBank or eMobile you must have a supported browser, access application(s) "apps" or other supported software for electronic access device(s). There is a list of supported browsers on the System Requirements page of our website. It is your responsibility to ensure that your System is compatible with the eBank or eMobile and you acknowledge that you are solely responsible for the cost, operation and security of your System.
For your protection, your password must be a minimum of 8 and a maximum of 32 characters and must contain characters from the following three categories:
- Any special character
Passwords are case sensitive with upper and lower case capabilities. Passwords cannot contain any whitespace, spaces are not allowed and they cannot be a substring of your username. We recommend you change your password frequently and immediately if you believe your password is compromised. Passwords are unique to each user accessing eBank or eMobile. For joint and multiple signer accounts, each signer is assigned a unique username and password and is responsible for the confidentiality of their individual username and password. Usernames and passwords must never be compromised or shared with any person or signer on an account.
There are no periodic or transaction fees for accessing your account(s) through eBank or eMobile. All other fees, as applicable and described in "Terms and Conditions of Your Account" disclosures, will be charged to you as normally applied.
Be advised that fees may be assessed and billed to you for time spent on eBank or eMobile, via internet access, separately by your online or mobile phone or other access device service provider or other service provider not affiliated with Stockman Bank.
In order to maintain secure communications and reduce fraud, you agree to protect the security of all account information, including, without limitation, your username, password, account numbers, codes, marks, signs, public keys or other means of identification (the “Account Information”). You agree to never leave your computer or mobile device unattended while using eBanking and always exit eBanking by clicking “Log Out.” You acknowledge and agree that if you permit another person or persons to use eBanking (via Shared Access or otherwise) or give them your User Access Information you are responsible for any transactions, transfers of payments that person makes from your Account, even if that person exceeds your authorization.
Bank reserves the right to suspend or block access to eBank to maintain or restore proper security to Bank’s website and systems relating to eBank, if Bank reasonably believes your Account Information has been or may have been obtained by or is being used by or may be used by an unauthorized person or unauthorized persons. If you believe that any Account Information may have been lost, stolen, or mishandled, or that someone has transferred or may transfer money from your account or accounts without your permission, you must immediately notify the Bank. If you are locked out of eBank, you will need to contact the Bank in order to restore access to eBank.
As additional security, Bank through eBank/eMobile access channels may require you to verify your log in or transactions by use of various authentication processes or devices. After entering your username and password, you will need to perform an additional step(s) to authenticate your log in and/or transaction(s).
Transmission and Transaction Risks
You acknowledge that the electronic transmission of confidential information is performed at your own risk. You assume all liability and responsibility to monitor the Accounts and in the event you discover or suspect an objectionable or unauthorized transaction or activity in an Account, you will immediately notify us. See Communicating With Us section below.
Interruption of Service
eBanking may be unavailable at certain times for the following reasons:
- Scheduled maintenance or upgrades
- Unforeseen, unscheduled maintenance as necessary from time to time
- Outages caused by major unforeseen events impacting us or our Service Providers, such as, but not limited to, earthquakes, fires, floods, computer failures, interruptions in telephone or internet service or electrical outages that interrupt access to eBanking. System interruptions or failures, which are expressly not our responsibility.
Although we will make all reasonable efforts to ensure the availability of eBanking, we are in no way liable for the unavailability of eBanking or any consequential damages that may result therefrom.
You agree that you are independently responsible for complying with all applicable laws in all of your activities related to your use of eBanking, regardless of the purpose of the use, and for all communications you send through eBanking. We and our Service Providers have the right but not the obligation to monitor and remove communications content that we find in our sole discretion to be objectionable in any way. In addition, you are prohibited from using eBanking for communications or activities that: (a) violate any law, statute, ordinance or regulation; (b) promote hate, violence, racial intolerance, or the financial exploitation of a crime; (c) defame, abuse, harass or threaten others; (d) include any language or images that are bigoted, hateful, racially offensive, vulgar, obscene, indecent or discourteous; (e) infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the laws of any jurisdiction; (f) impose an unreasonable or disproportionately large load on our infrastructure; (g) facilitate any viruses, Trojan horses, worms or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information; (h) constitute use of any robot, spider, other automatic device, or manual process to monitor or copy eBanking or the portion of the Site through which eBanking is offered without our prior written permission; (i) constitute use of any device, software or routine to bypass technology protecting the Site or eBanking, or interfere or attempt to interfere, with the Site or eBanking; or (j) may cause us or our Service Providers to lose any of the services from our internet service providers, payment processors, or other vendors.
Communicating With Us
Sending us an email is a way of communicating with the Bank’s customer support personnel. You may contact us 24 hours a day, 7 days a week via email. We will respond to your email inquiry, response or comment during regular business hours. You hereby acknowledge that any emails sent to Stockman Bank through your personal email and not through the Bank’s secure website is not considered a secure method of communication.
You can contact us securely on our eBank or eMobile website by selecting "Contact Us" or by clicking here to get to our secure contact form.
You cannot use email to conduct transactions on your account(s). For account transactions please use the applicable functions within 1) Stockman eBank, or eMobile 2) TeleBank at 1‐888‐669‐0724, or 3) by calling customer service at 1‐877‐300‐9369.
Communication With You
You agree that we may provide notice to you by posting it on the Site, sending you an in-product message within eBanking, emailing it to an email address that you have provided us, mailing it to any postal address that you have provided us, or by sending it as a text message to any mobile phone number that you have provided us, including but not limited to the mobile phone number that you have listed in eBanking setup or customer profile. For example, users of eBanking may receive certain notices (such as notices of processed Payment Instructions, alerts for validation and notices of receipt of payments) as text messages on their mobile phones. All notices by any of these methods shall be deemed received by you no later than twenty-four (24) hours after they are sent or posted, except for notice by postal mail, which shall be deemed received by you no later than three (3) Business Days after it is mailed. You may request a paper copy of any legally required disclosures and you may terminate your consent to receive required disclosures through electronic communications by contacting us as described above (Communicating With Us). We reserve the right to charge you a reasonable fee to respond to each such request. We reserve the right to terminate your use of eBanking if you withdraw your consent to receive electronic communications.
Text Messages, Calls and/or Email to You
By providing us with a telephone number (including a wireless/cellular, mobile telephone number and/or email address), you consent to receiving calls from us and our Service Providers at that number and/or emails from us for our everyday business purposes (including identify verification). You acknowledge and agree that such telephone calls include, but are not limited to, live telephone calls, prerecorded or artificial voice message calls, text messages, and calls made by an automatic telephone dialing system from us or our Affiliates and agents. You further consent to receiving text messages from us at that number, and/or emails from us for marketing purposes in connection with eBanking and consistent with our Privacy Notice. Please review our Privacy Notice for more information.
Your Contact Information
It is your sole responsibility and you agree to ensure that the contact information with which you provide us is current and accurate. This includes, but is not limited to, name, physical address, phone numbers and email addresses. Depending on the Service, changes may be able to be made within the user interface of eBanking or by contacting us as set forth above (Communicating With Us). We are not responsible for any errors or fees incurred if you do not provide accurate contact information.
Your enrollment in eBanking may not be fulfilled if we cannot verify your identity or other necessary information. In addition, and in accordance with our Privacy Notice, you agree that we reserve the right to obtain personal information about you, including without limitation, financial information and transaction history regarding your Eligible Transaction Account. You further understand and agree that we reserve the right to use personal information about you for our and our Service Providers’ everyday business purposes, such as to maintain your ability to access eBanking, to authenticate you when you log in, to send you information about eBanking, to perform fraud screening, to verify your identity, to determine your transaction limits, to perform collections, to comply with laws, regulations, court orders and lawful instructions from government agencies, to protect the personal safety of subscribers or the public, to defend claims, to resolve disputes, to troubleshoot problems, to enforce this Agreement, to protect our rights and property, and to customize, measure, and improve eBanking and the content and layout of the Site. Additionally, we and our Service Providers may use your information for risk management purposes and may use, store and disclose your information acquired in connection with this Agreement as permitted by law, including (without limitation) any use to effect, administer or enforce a transaction or to protect against or prevent actual or potential fraud, unauthorized transactions, claims or other liability. We and our Service Providers shall have the right to retain such data even after termination or expiration of this Agreement for risk management, regulatory compliance, or audit reasons, and as permitted by applicable law for everyday business purposes. In addition we and our Service Providers may use, store and disclose such information acquired in connection with eBanking in statistical form for pattern recognition, modeling, enhancement and improvement, system analysis and to analyze the performance of eBanking.
You may not transfer or assign any rights or obligations you have under this Agreement without our prior written consent, which we may withhold in our sole discretion. We reserve the right to transfer or assign this Agreement or any right or obligation under this Agreement at any time to any party. We may also assign or delegate certain of our rights and responsibilities under this Agreement to independent contractors or other third parties.
Service Termination, Cancellation or Suspension
If you wish to cancel eBanking, you may contact us as set forth above (Communicating With Us). Any payments or transfers that have begun processing before the requested cancellation date will be processed by us. You agree that we may terminate or suspend your use of eBanking at any time and for any reason or no reason. Neither termination, cancellation nor suspension shall affect your liability or obligations under this Agreement.
Links and Frames
Links to other sites may be provided on the portion of the Site through which eBanking is offered for your convenience. By providing these links, we are not endorsing, sponsoring or recommending such sites or the materials disseminated by or services provided by them, and are not responsible for the materials, services or other situations at or related to or from any other site, and make no representations concerning the content of sites listed in any of eBanking web pages. Consequently, we cannot be held responsible for the accuracy, relevancy, copyright compliance, legality or decency of material contained in sites listed in any search results or otherwise linked to the Site. For example, if you "click" on a banner advertisement or a search result, your "click" may take you off the Site. This may include links from advertisers, sponsors, and content partners that may use our logo(s) as part of a co-branding agreement. These other sites may send their own cookies to users, collect data, solicit personal information, or contain information that you may find inappropriate or offensive. In addition, advertisers on the Site may send cookies to users that we do not control. You may link to the home page of our Site. However, you may not link to other pages of our Site without our express written permission. You also may not "frame" material on our Site without our express written permission. We reserve the right to disable links from any third party sites to the Site.
If we have reason to believe that you have engaged in any of the prohibited or unauthorized activities described in this Agreement or have otherwise breached your obligations under this Agreement, we may terminate, suspend or limit your access to or use of the Site or eBanking; notify law enforcement, regulatory authorities, impacted third parties, and others as we deem appropriate; refuse to provide our services to you in the future; and/or take legal action against you. In addition, we, in our sole discretion, reserve the right to terminate this Agreement, access to the Site and/or use of eBanking for any reason or no reason and at any time. The remedies contained in this Section are cumulative and are in addition to the other rights and remedies available to us under this Agreement, by law or otherwise.
In the event of a dispute regarding eBanking, you and we agree to resolve the dispute by looking to this Agreement.
For any claim (excluding claims for injunctive or other equitable relief) where the total amount of the award sought is less than $10,000.00 USD, the party requesting relief may elect to resolve the dispute in a cost effective manner through binding non-appearance-based arbitration. If a party elects arbitration, that party will initiate such arbitration through Judicial Arbitration and Mediation Services ("JAMS"), the American Arbitration Association ("AAA"), or an established alternative dispute resolution (ADR) administrator mutually agreed upon by the parties. The parties agree that the following rules shall apply: (a) the arbitration may be conducted telephonically, online and/or be solely based on written submissions, at the election of the party initiating the arbitration; (b) the arbitration shall not involve any personal appearance by the parties, their representatives or witnesses unless otherwise mutually agreed by the parties; (c) discovery shall not be permitted; (d) the matter shall be submitted for decision within ninety (90) days of initiation of arbitration, unless otherwise agreed by the parties, and the arbitrator must render a decision within thirty (30) days of submission; and (e) any award in such arbitration shall be final and binding upon the parties and may be submitted to any court of competent jurisdiction for confirmation. The parties acknowledge that remedies available under federal, state and local laws remain available through arbitration. NO CLASS ACTION, OTHER REPRESENTATIVE ACTION, OR PRIVATE ATTORNEY GENERAL ACTION, OR JOINDER OR CONSOLIDATION OF ANY CLAIM WITH A CLAIM OF ANOTHER PERSON SHALL BE ALLOWABLE IN ARBITRATION.
You agree to defend, indemnify and hold harmless us and our Affiliates and Service Providers and their Affiliates and the employees and contractors of each of these, from any loss, damage, claim or demand (including attorney’s fees) made or incurred by any third party due to or arising out of your breach of this Agreement and/or your use of the Site or the applicable Service.
You release us and our Affiliates and Service Providers and the employees and contractors of each of these, from any and all claims, demands and damages (actual and consequential) of every kind and nature arising out of or in any way connected with any dispute that may arise between you or one or more other users of the Site or the applicable Service.
Disclaimer of Warranties
THE SITE AND eBANKING AND RELATED DOCUMENTATION ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. IN PARTICULAR, WE DO NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO ANY PART OF eBANKING, AND OPERATION OF OUR SITE MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE OF OUR CONTROL. SOME STATES DO NOT ALLOW THE DISCLAIMER OF CERTAIN IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMERS MAY NOT APPLY TO YOU. THIS PARAGRAPH GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.
Limitation of Liability
THE FOREGOING SHALL CONSTITUTE YOUR EXCLUSIVE REMEDIES AND THE ENTIRE LIABILITY OF US AND OUR AFFILIATES AND SERVICE PROVIDERS AND THE EMPLOYEES AND CONTRACTORS OF EACH OF THESE, FOR eBANKING AND THE PORTION OF THE SITE THROUGH WHICH eBANKING IS OFFERED. YOU ACKNOWLEDGE AND AGREE THAT FROM TIME TO TIME, eBANKING MAY BE DELAYED, INTERRUPTED OR DISRUPTED PERIODICALLY FOR AN INDETERMINATE AMOUNT OF TIME DUE TO CIRCUMSTANCES BEYOND OUR REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ANY INTERRUPTION, DISRUPTION OR FAILURE IN THE PROVISION OF eBANKING, WHETHER CAUSED BY STRIKES, POWER FAILURES, EQUIPMENT MALFUNCTIONS INTERNET DISRUPTION OR OTHER REASONS. IN NO EVENT SHALL WE OR OUR AFFILIATES OR SERVICE PROVIDERS OR THE EMPLOYEES OR CONTRACTORS OF ANY OF THESE, BE LIABLE FOR ANY CLAIM ARISING FROM OR RELATED TO eBANKING CAUSED BY OR ARISING OUT OF ANY SUCH DELAY, INTERRUPTION, DISRUPTION OR SIMILAR FAILURE. IN NO EVENT SHALL WE OR OUR AFFILIATES OR SERVICE PROVIDERS OR THE EMPLOYEES OR CONTRACTORS OF ANY OF THESE, BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING LOSS OF GOODWILL OR LOST PROFITS (EVEN IF ADVISED OF THE POSSIBILITY THEREOF) ARISING IN ANY WAY OUT OF THE INSTALLATION, USE, OR MAINTENANCE OF eBANKING OR THE PORTION OF THE SITE THROUGH WHICH eBANKING IS OFFERED, EVEN IF SUCH DAMAGES WERE REASONABLY FORESEEABLE AND NOTICE WAS GIVEN REGARDING THEM. IN NO EVENT SHALL WE OR OUR AFFILIATES OR SERVICE PROVIDERS OR THE EMPLOYEES OR CONTRACTORS OF ANY OF THESE BE LIABLE FOR ANY CLAIM ARISING FROM OR RELATED TO eBANKING OR THE PORTION OF THE SITE THROUGH WHICH eBANKING IS OFFERED THAT YOU DO NOT STATE IN WRITING IN A COMPLAINT FILED IN A COURT OR ARBITRATION PROCEEDING AS DESCRIBED IN HEREIN WITHIN TWO (2) YEARS OF THE DATE THAT THE EVENT GIVING RISE TO THE CLAIM OCCURRED. THESE LIMITATIONS WILL APPLY TO ALL CAUSES OF ACTION, WHETHER ARISING FROM BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY. OUR AGGREGATE LIABILITY AND THE AGGREGATE LIABILITY OF OUR AFFILIATES AND SERVICE PROVIDERS AND THE EMPLOYEES AND CONTRACTORS OF EACH OF THESE, TO YOU AND ANY THIRD PARTY FOR ANY AND ALL CLAIMS OR OBLIGATIONS RELATING TO THIS AGREEMENT SHALL BE LIMITED TO DIRECT OUT OF POCKET DAMAGES UP TO A MAXIMUM OF $500 (FIVE HUNDRED DOLLARS). SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
We shall not be deemed to have waived any rights or remedies hereunder unless such waiver is in writing and signed by one of our authorized representatives. No delay or omission on our part in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.
You agree that your use of the Stockman Bank of Montana website(s), eBank and eMobile, and all transactions between you and Stockman Bank of Montana shall be governed by Montana state law and applicable federal regulation and law. You agree that jurisdiction and venue shall be located in Miles City, Montana. Not all products and services described on our eBanking, or eMobile website(s) are available in all geographic areas. Stockman Bank of Montana reserves the right to determine your eligibility for any eBanking and eMobile product or service, and you hereby acknowledge that you may or may not be eligible for certain products or services.
Complete Agreement, Severability, Captions and Survival
You agree that this Agreement (together with agreements and disclosures referenced above Relation to Other Agreements) is the complete and exclusive statement of the agreement between us, sets forth the entire understanding between us and you with respect to eBanking and the portion of the Site through which eBanking is offered and supersedes any proposal or prior agreement, oral or written, and any other communications between us. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. The captions of Sections in this Agreement are for convenience only and shall not control or affect the meaning or construction of any of the provisions of this Agreement. Sections of this Agreement which by their nature should survive, will survive the termination of this Agreement. If there is a conflict between the terms of this Agreement and something stated by an employee or contractor of ours (including but not limited to Customer Support personnel), the terms of the Agreement will prevail.
Stockman Bank eBank Security
The eBank Security system is equipped with state of the art hardware and software engineered by a leading bank vendor. Stockman Bank has implemented fire walls with intrusion detection 24 hours a day 365 days a year.
Stockman Bank is set up through DigiCert and Thawte with Secure Sockets Layer (SSL) certificates using 128‐bit encryption to protect our customers’ information. By using a SSL certificates available from DigiCert and Thawte along with 128‐bit SSL encryption we are enabling our eBank site to conduct authenticated, encrypted online commerce. Users visiting our site are able to submit account numbers and other personal information, with assurance that they are really doing business with us (and not an impostor). The information that they are sending and receiving while online with us cannot be intercepted or decrypted by anyone other than the intended recipient.
Product and Service Disclosure
We reserve the right to change the fees or other terms described in the Agreement at any time. This does not include any changes to your "Terms and Conditions of Your Account" you received when opening your account. Changes in Account Terms will always be mailed, emailed or notified by eStatement or other electronic method at least 30 days in advance of the change pursuant to the terms set forth in those agreements. Any charges, fees or other terms changed that affect this Site will be posted at this Site. For security purposes Stockman Bank will disable eBank and eMobile access after six (6) months of nonuse. Please contact us at 1‐877‐300‐9369 or at any of our Stockman Bank locations in order to re‐enable access to your accounts through eBank or eMobile.
NOTICE: All transactions conducted over eBank are considered by the federal government as electronic "telephonic" transfers and considered "third party transfers" and are limited in number per month for certain accounts under the Federal Reserve Act (Reg D). Refer to the disclosure that details the transactions allowed under Reg D that you were provided upon opening of a savings, money market or tiered interest account.
eBank Online Banking Service provides general online access to Accounts. With eBank you can view account balances and transaction information, make internal transfers, pay bills, make external transfers and view eStatements.
eMobile Mobile Banking Service provides general mobile access to Accounts utilizing a mobile device (e.g. tablet or smartphone). With eMobile you can view account balances and transaction information, make internal transfers, pay bills, make external transfers, view eStatements and find branch and ATM locations. Message and data rates may apply.
Enrollment requires identification of the user's banking relationship as well as providing a mobile phone number. The mobile phone number's verification is done by the user receiving a message with a verification code which they will have to enter.
Mobile Banking and any software you may obtain from Mobile Banking (“Software”) may not be available at any time for any reason outside of the reasonable control of Stockman Bank of Montana or any service provider.
Privacy and User Information
You acknowledge that in connection with your use of Mobile Banking, Stockman Bank of Montana and its affiliates and service providers, may receive names, domain names, addresses, passwords, telephone and device numbers, the content of messages, data files and other data and information provided by you or from other sources in connection with Mobile Banking or the Software (collectively “User Information”). Stockman Bank of Montana and its affiliates and service providers will maintain reasonable safeguards to protect the information from unauthorized disclosure or use, but reserve the right to use and disclose this information as reasonably necessary to deliver Mobile Banking and as otherwise permitted by law, including compliance with court orders or lawful instructions from a government agency, to protect the personal safety of subscribers or the public, to defend claims, and as otherwise authorized by you. Stockman Bank of Montana and its affiliates and service providers also reserve the right to monitor use of Mobile Banking and the Software for purposes of verifying compliance with the law, these terms and conditions and any applicable license, but disclaim any obligation to monitor, filter, or edit any content.
Restrictions on Use
You agree not to use Mobile Banking or the Software in or for any illegal, fraudulent, unauthorized or improper manner or purpose and will only be used in compliance with all applicable laws, rules and regulations, including all applicable state, federal, and international Internet, data, telecommunications, telemarketing, “spam,” and import/export laws and regulations, including the U.S. Export Administration Regulations. Without limiting the foregoing, you agree that you will not use Mobile Banking or the Software to transmit or disseminate: (i) junk mail, spam, or unsolicited material to persons or entities that have not agreed to receive such material or to whom you do not otherwise have a legal right to send such material; ii) material that infringes or violates any third party’s intellectual property rights, rights of publicity, privacy, or confidentiality, or the rights or legal obligations of any wireless service provider or any of its clients or subscribers; (iii) material or data, that is illegal, or material or data, as determined by Stockman Bank of Montana (in its sole discretion), that is harassing, coercive, defamatory, libelous, abusive, threatening, obscene, or otherwise objectionable, materials that are harmful to minors or excessive in quantity, or materials the transmission of which could diminish or harm the reputation of Stockman Bank of Montana or any third‐party service provider involved in the provision of Mobile Banking; (iv) material or data that is alcoholic beverage‐related (e.g., beer, wine, or liquor), tobacco‐related (e.g., cigarettes, cigars, pipes, chewing tobacco), guns or weapons‐related (e.g., firearms, bullets), illegal drugs‐related (e.g., marijuana, cocaine), pornographic‐related (e.g., adult themes, sexual content), crime‐related (e.g., organized crime, notorious characters), violence‐related (e.g., violent games), death‐related (e.g., funeral homes, mortuaries), hate‐related (e.g. racist organizations), gambling‐related (e.g., casinos, lotteries), specifically mentions any wireless carrier or copies or parodies the products or services of any wireless carrier; (v) viruses, Trojan horses, worms, time bombs, cancelbots, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data, or personal information; (vi) any material or information that is false, misleading, or inaccurate; (vii) any material that would expose Stockman Bank of Montana, any third‐party service provider involved in providing Mobile Banking, or any other third party to liability; or (viii) any signal or impulse that could cause electrical, magnetic, optical, or other technical harm to the equipment or facilities of any third party. You agree that you will not attempt to: (a) access any software or services for which your use has not been authorized; or (b) use or attempt to use a third party’s account; or (c) interfere in any manner with the provision of Mobile Banking or the Software, the security of Mobile Banking or the Software, or other customers of Mobile Banking or the Software; or (d) otherwise abuse Mobile Banking or the Software.
Description of the Service
The Shared Access Service provides you with the ability to grant someone eBank access (the ability to view Account balances, transaction information, and check images and make Internal Transfers) and Bill Pay Service access to other individuals (“Subusers”). You must be enrolled in eBank in order to grant eBank access and you must be enrolled in ePay to grant Bill Pay Service access.
You have sole authority and control in sharing access with Subusers, managing and disabling Subusers, and determining Subuser’s respective authority. As provided above you authorize us to act on transaction instructions initiated under the access credentials of an authenticated Subuser, just as if it was initiated under your credentials. When granting Shared Access, you assume total liability for any and all activities of a Subuser with respect to your Accounts, and you agree to hold us harmless in any claim you make against a Subuser for breach of your agreement with said Subuser.
Use of Google Maps
You agree to abide by the Google terms and conditions of use found at http://maps.google.com/help/terms_maps.html and the Google Legal Notices found at http://www.maps.google.com/help/legal notices_maps.html, or other URLs as may be updated by Google.
eAlerts are a “self service electronic account message” and must be activated by you. eAlerts allow you to choose eAlert messages for your accounts based on activity on your accounts, such as a check clearing or your account balance decreasing below a specified level. Depending on the type of eAlert selected, the eAlert message may be sent within minutes of the transaction or may be sent the following Business Day. Each eAlert provides for different methods of delivery, i.e. email, text messages, etc., and you will select among these options upon activation of an eAlert. If your contact information for an eAlert changes, you are responsible for updating the information for the eAlert.
Stockman Bank will attempt to provide eAlerts in a timely manner with accurate information; however, eAlerts may be delayed or prevented by a variety of factors. Stockman Bank neither guarantees the delivery nor the accuracy of the contents of any eAlert. You agree that Stockman Bank shall not be liable for any delays, failure to deliver, or misdirected delivery of any eAlert; for any errors in the content of an eAlert; or for any actions taken or not taken by you or any third party in reliance on an eAlert. Because eAlerts are not encrypted, Stockman Bank does not include your Login Codes or full account number(s). However, eAlerts may include your name and some information about your accounts. Depending upon which eAlerts you select, information such as your account balance or the due date for a payment may be included. You acknowledge that anyone with access to your email will be able to view the contents of an eAlert, and you accept the consequences of the same. eAlerts are not intended to replace your account statements or any other communications we may provide to you regarding your account(s).
Stockman Bank ePay
Stockman Bank ePay service ("ePay") is an eBank and eMobile service that allows you to schedule your bill payments through Stockman eBank or eMobile. You can schedule the payment of current, future and recurring bills from any of your checking accounts at Stockman Bank. The Bank will debit your account ON THE DATE YOUR PAYMENT IS INDICATED AS DUE TO YOUR PAYEE and send payments to your payees by check or Automated Clearing House (ACH). Unless payments are made by draft check, funds will be withdrawn when that check is presented for payment on your account. The details of service restrictions, your responsibilities, Stockman Bank’s and our Third Party Processor’s responsibilities are noted below and within the “Terms and Conditions of the Bill Payment Service” you agree to at time of first access.
Who Can Use ePay
You must have a checking account or money market account with Stokman Bank to use the ePay service. Your ability to use your money market account for ePay is limited to six (6) per calendar month. If you have more than one signer on the particular account, all signers must have "joint custody" of the account. Please refer to the Joint Ownership section below for applicable terms. You must be 18 or more years of age, have a valid US Social Security Number and a US address to use this service. A Business must have a valid TIN and US address.
The terms of the Agreement extend to all signers on the account(s) you are accessing on eBank. The same applies to ePay responsibilities. If you have multiple signers on an account you must have joint ownership of the account in order to use the account for ePay. Joint owners share the same payee list (when using ePay), and are subject to the joint tenancy rules contained in the "Terms and Conditions of Your Account" disclosure agreement for that checking account. Any account owner may cancel the Stockman Bank ePay service and any owner may authorize transfers to or from the joint account. Each signer on an account is assigned a unique Stockman eBank password. Since joint signers on an account share the responsibilities with all signers on the account, the terms and conditions of this Agreement apply to all signers.
You authorize Stockman Bank and its third party processors to follow the payment instructions to payees/merchants that you provide us through Stockman Bank ePay. When we receive a payment instruction for a current or future date, we will remit the funds to the payee on your behalf from the funds in your selected checking account on the day you have instructed your payment is due. The amount you indicate for payment is charged against your account’s "Available Balance". If your account does not have "Sufficient Funds" in the available balance, we may at our discretion, process or not process the payment. Our decision to process a payment drawn on insufficient funds does not obligate us to continue to do so in the future. You will be liable for any applicable fees or charges for any payment processed through ePay drawn on insufficient funds. Should we decide not to process the payment and you still wish the payment to be made, you will need to initiate a new ePay payment or use other payment options (check, Visa Check card, etc.). In this event that your ePay payment is not processed due to insufficient funds, system failures or temporary service disruptions, we will also not be liable for fees or charges incurred by you. There is no limit to the number of bill payments that you may authorize. However, the following payment types are prohibited, and Stockman Bank will not be liable for any fees or charges incurred by you as a result of a prohibited payment.
Tax payments to federal, state or local government agencies;
Payments directed by court, local or state government;
Payments to persons or entities outside of the United States.
For purposes of this Agreement, the following definitions apply:
"Payment Date" Funds for bill payments (when these payments are made by us electronically (ACH)) will be withdrawn from your account’s "Available Balance" ON THE DAY that the payment is due to your vendor. Unless payments are made by draft check, funds will be withdrawn when that check is presented for payment on your account.
"Available Balance" Your Available Balance is the balance according to our funds availability schedule of processing your deposits. You must be certain that there are adequate available funds in your account on the date your bill payment is due. See our Funds Availability Policy.
"Sufficient Funds" The account to be charged against a bill payment must have enough money (sufficient funds) to cover the charge on the day the payment is due.
Scheduling Bill Payments
Any payments made with Stockman Bank ePay service require sufficient time for your payee to receive the payment and credit your account properly. To avoid incurring a finance charge with your payee, schedule payments in advance of the due date of your payment.
Stopping or Changing Bill Payments
You have the right to stop or change any scheduled payment. You must delete or change a scheduled payment at least seven (7) calendar days in advance of the day the applicable payment is scheduled. The Bank is not liable for any scheduled payment made that was not timely stopped or changed.
Stockman Bank and Your Responsibilities
It is the policy of Stockman Bank to put forth our best efforts to make sure all your payments are processed accurately and timely. However, Stockman Bank shall incur no liability and you agree to hold Stockman Bank, its subsidiaries and affiliates, and third party processors (if any) harmless from any and all actions and associated liabilities, costs or fees surrounding this or any related transaction(s) by any parties if it is unable to complete any payments initiated by you via Stockman Bank ePay because of the existence of one or more of the following circumstances:
- Sufficient funds are not available in your checking account to complete the payment. Payments are charged against "Available Balance" per our funds availability schedule (See "Available Balance" above);
- You know or have been advised by Stockman Bank not to use Stockman Bank ePay system due to a temporary malfunction;
- Your payee mishandles or delays a payment sent by Stockman Bank;
- You have not provided Stockman Bank with the correct names or account information, including but not limited to address and account number, for those persons or entities (payees) to which you wish to direct payment;
- You have multiple signers (2 or more) on an account and do not have "joint ownership" established and conduct an unauthorized payment of bills from the checking account;
- Circumstances beyond Stockman Bank’s control such as, but not limited to, fire, flood, or interference from an outside force prevent the proper execution of the transaction and Stockman Bank has taken reasonable precautions to avoid those circumstances;
- You instruct Stockman Bank to make a payment that is one of the prohibited payees (federal, state and local taxes, court or state directed payments, and individuals or companies outside of United States);
- You schedule your payment due date to be during the grace period for that merchant/payee.
Stockman Bank will not be responsible for any late fees associated with payments scheduled after the due date on the bill. This is the case even if the payee allows a "grace period". You may schedule payments during the "grace period", but any late charges associated with payments scheduled as such will be your responsibility regardless of the cause of the late payment.
ePay Services are furnished at no charge for Stockman Bank's consumer checking product offerings. Business customers are charged $10.00 per statement cycle directly through their business checking, business premier money market or other accounts for average ePay activity (activity of 50 items or less per statement cycle). After the first 50 items each statement cycle a $10 fee will be charged for each increment of 50 items processed. Please see a local branch for additional information.
For Business customer the checking account designated to pay the ePay "bill payments" will be charged the above‐described ePay service charge "fee." This service charge‐fee will be charged each statement cycle regardless of your bill payment activity. The ePay service charge‐fee will continue even if you do not use ePay. Once you decide to stop using the ePay Service, you must notify us to cancel your ePay service and related ePay service charge‐fee. Please see the Communicating With Us and Electronic Mail (email) section.
eStatements are a safe and secure method to receive your bank account statements online.
eMobile Remote Deposit
eMobile Remote Deposit is a service that lets you deposit checks with your mobile phone.
Loan Payment Services
Loan Payment Services allows you to pay your Stockman Bank with funds from another financial institution.
External transfers allow you to transfer funds from your Stockman Bank account to your account at another financial institution.
Description of Services
- We have partnered with the Zelle Network (“Zelle”) to enable a convenient way to transfer money between you and others who are enrolled directly with Zelle® or enrolled with another financial institution that partners with Zelle (each, a “User”) using aliases, such as email addresses or mobile phone numbers (the “Service”). We will refer to financial institutions that have partnered with Zelle as “Network Banks.”
- Zelle provides no deposit account or other financial services. Zelle neither transfers nor moves money. You may not establish a financial account with Zelle of any kind. All money will be transmitted by a Network Bank.
- THE SERVICE IS INTENDED TO SEND MONEY TO FRIENDS, FAMILY AND OTHERS YOU TRUST. YOU SHOULD NOT USE THE SERVICE TO SEND MONEY TO RECIPIENTS WITH WHOM YOU ARE NOT FAMILIAR OR YOU DO NOT TRUST.
Card Protect: CardValet
CardValet is a service that allows you to control your debit card via eBank and eMobile.