Your Security. Our Priority.
You are in Control of your Debit Card with the Touch of a Button!
What is CardProtect?
CardProtect is a suite of security features accessible in our online banking and mobile services. You must be enrolled in eBank or eMobile to enjoy the benefits of this service.
If you lose your debit card, simply turn your card off!
When you find your debit card, simply turn it back on!
In addition to turning your card on and off, you can also block your debit card transactions...
- Outside of a specified region or outside the United States.
- At certain types of merchants.
- Over a transaction and ATM withdrawal amount you set.
Two Way Text Fraud Alerts*
If our system detects suspicious activity on your debit card, you'll receive a text message with details about the suspected transaction. All you have to do is respond to the text to confirm the transaction. If you indicate the transaction is fraud, you'll receive another message with a number to call for follow-up. If not, you're all set. The system will mark the transaction as legitimate and you can get on with your day.
If we do not receive a response to the text within a specified time, we will call you.
If we detect suspicious activity on your debit card and we do not have a mobile phone number for you or we have sent a two way text message but do not receive a response from you within a specified time, we will call you to verify activity on your account.
*To enjoy the benefits of Two Way Text Fraud Alerts, we must have a current mobile phone number in our system. Give us a call to verify your mobile phone number. 1 (877) 300-9369