Important Updates

7/6/2020

Our lobbies our currently open. However, due to COVID-19, some banks may be experiencing adjusted hours. Click here for current operating hours. 

6/17/2020

Due to a recent spike in COVID-19 cases in Custer County and for the safety of our customers and employees, we are closing the lobbies of our Miles City bank locations, effective at 1pm, June 17, 2020.

To ensure you still have access to banking services, our drive-ups will remain open during regular business hours, Monday – Friday, 7:30am  5:30pm.  

During this time, if you need to meet with a banker, your lender, or any other Stockman professional, you can contact your local Stockman Bank to make an appointment.

Main Street: 406-234-8420

South Haynes: 406-234-8436

 Also remember, we offer many additional banking options:

  • Online and mobile banking gives you 24/7 access to your accounts. Check balances, transfer funds, pay bills and deposit checks using your mobile phone. If you aren’t currently enrolled, enroll today. It only takes a few minutes!
  • 24 Hour Telebank - Access your banking information by calling the toll-free Stockman Telebank number @ 1(888) 669-0724. If you are a first-time user, please contact your local branch to request a PIN.
  • ATM – Surcharge free banking at any of our 133 Automated Teller Machines across the state.
  • Night Drops – All of our locations offer a night drop that you can use after hours to make deposits. It will post to your account the following business day.
  • Central Customer Service – Please call us at 1 (877) 300-9369, 7:30 AM - 5:30 PM, Monday through Friday, and 9:00 AM - 1:00 PM Saturdays, excluding bank holidays.

Because this situation is ever changing, we encourage you to check our website regularly for updates. When the time is right, we look forward to serving you once again in our bank lobbies.


4/30/2020

Our bank lobbies will reopen Monday, May 4, 2020. 

 While our lobbies have been closed since March 23, our online and mobile banking and drive ups have been available for you. We encourage you to continue to use these options to meet your banking needs whenever possible as we collectively try to reduce the spread of the virus.

When you come in to visit us again, here is what you can expect.

  • First, we ask that if you feel sick or exhibit any signs of illness, please do not enter the building. This is for everyone’s safety.

 

  • We ask that the appropriate 6’ social distancing measures be followed. There will be floor markers to assist you. If the lobby area becomes crowded and social distancing guidelines cannot be met, a staff member will be happy to make an appointment for you. We may also ask that you wait outside until others complete their banking.

 

  • You will see that our Tellers, Receptionists and Customer Service Representatives will have protective plexiglass shields to keep everyone safe. Some of our employees may also be wearing face masks.

 

  • Hand sanitizer will be available at each teller window, and on the desks of our customer service representatives and receptionists.

 

  • All of our work stations, drive-up canisters and all high traffic areas will be thoroughly cleaned and disinfected repeatedly through out the day. Customers are encouraged to take the bank pen they have used during their visit.  Any pens left behind will be sanitized each day.

4/22/2020

Congress has approved another $310 billion for the Paycheck Protection Program (PPP). 

The Small Business Administration (SBA) will begin accepting applications Monday morning, April 27, 2020 at 8:30am MDT (10:30 a.m. EDT).

This is great news!  We are ready to resume submitting loan applications for our business customers.

  • If you had already submitted an application with us that was not approved by the SBA before the program was suspended,  we will re-submit your application for approval as soon as the SBA allows.  If you are unsure of the status of your application, please contact your banker.
  • If you have not yet applied for a PPP loan, we continue to accept new applications. Contact us for more information or visit your local Stockman Bank.

 


4/10/2020

As of today, we have received Small Business Administration (SBA) approval of 1,500 loans at a total of $225 million for business customers across Montana as part of the Paycheck Protection Program (PPP).

Chief Credit Officer, Bill Bickle, says bankers have been working around the clock. “Beginning at 10:00pm on Thursday, April 2, 2020, our bankers have been working day and night to obtain PPP loans for existing customers, as well as other Montana businesses who needed assistance. Our bankers will be working throughout the weekend as there are a number of loan applications in process and more applications are still being received.”

As of Thursday, April 9, 2020 Stockman Bank advanced $49 million of PPP loans to 311 customers, with the remaining loans scheduled to be advanced in the next week. 

Bill Coffee, our CEO , says we are committed to doing all we can to get these loans submitted, approved, closed and funded for Montana businesses. “Our customers need these loans to keep their businesses in operation and their employees paid. I am so proud of our team who is working such long hours to take care of our business customers.”

Coffee says our business customers should contact their commercial lender at their local Stockman Bank if they have questions or need further information.

 


4/3/2020 (Updated 4/8/2020)

It was a busy day for our bankers and commercial loan officers across Montana as we received SBA approval of more than 1,000 loans at a total of over $200 million for our business customers as part of the Paycheck Protection Program (PPP).

Our “day” began at 10:01pm last night and our bankers were closing and funding loans for some of our business customers this afternoon.  Our bankers will be working throughout the weekend as there are a number of loan applications in process and more applications are still being received. 

We recognize the need our customers have for these loans to help keep their businesses in operation and their employees paid. As a result, we are committed to doing all we can to get these applications submitted, approved and funded.  We thank our employees for their dedication and working such long hours to meet the needs of our business customers. 

If you have any questions or concerns, please contact your commercial lender at your local Stockman Bank.  If you are not a Stockman Bank business customer, because of the legal requirements associated with the Bank Secrecy Act, we recommend that you contact your primary bank to submit an application on your behalf.

 


We finish out another week by adjusting to the “new normal” as Montanans continue to shelter in place. We are here for you but it looks a little different these days.

Remember our services remain in place including:

  • Online and mobile banking
  • Drive up banking at most of our locations
  • Over 130 ATMs statewide

We are a phone call away and happy to discuss your banking needs with you.

This week we worked with our small business customers assisting them through the Payroll Protection Program (PPP) by the SBA. Our bankers spent the majority of the week helping small business owners properly prepare the forms to receive assistance during the Covid-19 crisis.

I am so proud of the responsibility and care Montanans are exercising. We are all in this together. Please continue to think of others and your communities in the weeks ahead. Protect the most vulnerable by sheltering in place.

Stay home. Stay safe. Protect yourself and your loved ones.

          Bill

 


3/27/2020
In light of Governor Bullock’s decision to “shelter in place,” we are taking steps to ensure the safety of our employees, as well as the efficiency of our services to you. Because more of our employees will be working from home, we will have fewer employees to staff all five of our banks in Billings. As a result, we have decided to consolidate our staffing and services by temporarily closing two of our Billings banks effective at the close of business today, Friday, March 27, 2020.

  • Our Shiloh bank, including the drive up and night box, is temporarily closed. The ATM will still be available.
  • Our Downtown bank, including the drive up and night box, is temporarily closed. The ATM will still be available.

The drive up lanes and night deposit at our other three Billings locations remain open. Please visit us there for assistance with your banking needs.



3/20/2020

As businesses and workers continue to be impacted by COVID-19, we are waiving and/or reducing some of our bank fees.

  • We are temporarily waiving late fees for customers with Stockman Bank loans who have suffered a hardship from COVID-19.
  • We are temporarily reducing minimum balance requirements.
  • We are temporarily reducing overdraft charges.
  • We are temporarily reducing withdrawal fees on CD’s.
  • We are temporarily waiving our continuous overdraft fee.
  • We are temporarily waiving foreign ATM fees for our customers who use a non-Stockman Bank ATM.
  • We are also taking measures to ensure customers suffering a hardship from COVID-19 will not have their credit negatively impacted.

We recognize customer needs are unique. As always, if you are experiencing a hardship due to COVID-19, contact your local Stockman Bank.  Whether it be loan payments, or account issues and fees, we are happy to work with any customer on a case-by-case basis. 

 


3/17/2020
Email to our customers - temporary lobby closures

Dear Valued Customer,

As you are aware, changes to our daily lives are now happening moment to moment.  As Montana’s largest family-owned community bank, we are committed to the health and safety of our employees, customers and communities.

To do our part with social distancing, we are closing our bank lobbies across Montana, beginning Monday, March 23, 2020, until further notice. To ensure you still have access to banking services, drive-ups will remain open during regular business hours.  Check with your local Stockman Bank to confirm operating hours. During this time, if you need to meet with a banker, your lender, or any other Stockman professional, you can contact your local Stockman Bank to make an appointment.

Also remember, we offer many additional banking options:

  • Online and mobile banking gives you 24/7 access to your accounts. Check balances, transfer funds, pay bills and deposit checks using your mobile phone. If you aren’t currently enrolled, enroll today. It only takes a few minutes!
  • 24 Hour Telebank - Access your banking information by calling the toll-free Stockman Telebank number @ 1(888) 669-0724. If you are a first-time user, please visit or contact your local branch to request a PIN.
  • ATM – Surcharge free banking at any of our 133 Automated Teller Machines across the state.
  • Night Drops – All of our locations offer a night drop that you can use after hours to make deposits. It will post to your account the following business day.
  • Central Customer Service – Please call us at 1 (877) 300-9369, 7:30 AM - 5:30 PM, Monday through Friday, and 9:00 AM - 1:00 PM Saturdays, excluding bank holidays.

We hope these options reduce any stress related to accessing banking services while we all work together to “flatten the curve.”  Because this situation is ever changing, we encourage you to check our website regularly for updates.

Please take care of your families and loved ones.  When the time is right, we look forward to serving you once again in our bank lobbies.

Bill Coffee
CEO

 


3/16/2020

Statewide Press Release
In response to the COVID-19 pandemic, Stockman Bank has implemented a plan to ensure continued access to banking services, along with assistance to customers financially impacted by COVID-19.  

“Over the past few weeks, we have all become part of an unprecedented world health crisis,” said Bill Coffee, Stockman CEO. “As schools, universities and local businesses temporarily close, community and sporting events canceled and people stay home to self quarantine, care for loved ones or even themselves should they become ill, we recognize the stress and anxiety this causes for Montanans who still have bills to pay. As Montana’s community bank we are making accommodations to help reduce this stress and protect customers’ credit.” 

Until we get through the pandemic, Coffee said Stockman is offering to defer loan payments that are due. Modifications or deferred payments for Fannie/Freddie and MBOH serviced loans are limited to relief options allowed by those agencies. Then, post crisis, the bank will restructure debt for borrowers as necessary. Stockman will also work with commercial and Ag customers directly impacted by this crisis on a case-by-case basis.

For now, all of Stockman’s banking locations across the state remain open under current operating hours. Any changes to these hours will be communicated on the bank’s website, stockmanbank.com. Coffee reminds customers they can also access their accounts 24/7 through online and mobile banking, 24 Hour Telebank phone banking and at any of Stockman’s 133 surcharge-free ATMs throughout Montana. If you are not signed up for online and mobile banking, he encourages you to do so.

“During our nearly 70-year history, through ups and downs – market swings, wars, natural disasters – we have weathered many storms together,” stated Coffee. “Montanans are strong, resilient and we take very good care of each other. We will weather this storm too.”

 


3/14/2020
COVID -19: A Message to Our Customers and Communities

Over the past few weeks, we have all become part of an unprecedented world health crisis. It is now very close to home as the first COVID-19 cases have been confirmed in Montana. Changes to our daily lives are happening moment to moment. It’s no surprise that we are all feeling unsettled and overwhelmed.

With all the uncertainty, you can continue to count on Stockman to do what we have done since we first opened our doors nearly 70 years go – putting you, our customers and communities at the center of all we do.

Banking Services
  • Our branches and drive-ups across the state remain open under our current operating hours. Should this change, we will let you know.
  • Access your accounts 24/7 with online and mobile banking. You can check balances, transfer funds, deposit checks and pay bills, all from your laptop or phone. If you haven’t enrolled, we encourage you to enroll today. It’s easy and only takes a few minutes.
  • 24 Hour Telebank – Access your banking information by calling the toll-free Stockman Telebank number @ 1(888) 669-0724. If you are a first-time user, please visit or contact your local branch to request a PIN.
  • ATM – Surcharge free banking at any of our 133 Automated Teller Machines Teller across the state.

We Are Here to Help
Should you be impacted by COVID-19 and need our support, please contact us. We are ready to assist you with banking issues you may be facing as a result of the virus. Please call your local bank or Central Customer Service at 1 (877) 300-9369. Our hours are 7:30 AM - 5:30 PM, Monday through Friday, and 9:00 AM - 1:00 PM Saturdays, excluding bank holidays.

Keeping Everyone Healthy
We are encouraging our employees to follow the recommended hygiene guidelines from the Centers for Disease Control (CDC), frequently washing their hands, keeping their work space clean and staying home when they feel sick. We have also suspended all business travel.

For more information about COVID-19, get the latest updates:

We will get through this, together!
During our nearly 70-year history, through ups and downs– market swings, wars, natural disasters – we have weathered many storms together. Montanans are strong, resilient and we take very good care of each other. We will weather this storm too.
 
Take care,
Bill