eDirect (remote deposit capture) will be updated on September 28, 2021 after 7pm. This update will allow us to add more security and the most up-to-date features for scanning and depositing checks.
If you currently use Internet Explorer as your browser, this update will require that you "clear your cache."
Please note that eDirect also works on any of the following browsers:
- Microsoft Edge
- Google Chrome
- Mozilla Firefox
We strongly encourage you to use one of the 3 browsers above instead of Internet Explorer. No matter which browser you are using, we encourage you to "clear your cache" to ensure that your eDirect system is working as it should.
If you would like to switch eDirect from Internet Explorer to another browser, we can schedule a time to help you with the installation.
To schedule an appointment or for questions or verification of the email, please contact your local Cash Management Specialist or Cash Management Support at 1-(855) 818-4517 or email us at firstname.lastname@example.org.