Good Afternoon! May 15, 2008
 


Enhanced Security Features

Stockman Bank is proud to deliver the highest level of security for our eBank and eBiz customers. To learn more about our enhanced security features, we have provided the most Commonly Asked Questions and Answers along with an overview of the eSecure Enrollment Process.

Click Here for eSecure Enrollment Process

What is eSecure?
eSecure is an additional layer of security in our login process. It helps ensure that your information is secure, protecting you from fraud and identity theft.

How does eSecure work?
eSecure verifies your identity in two ways.
Every time you log in to eBank or eBiz:

  1. It lets you identify Stockman Bank by viewing your personal image and image description, and
  2. Stockman Bank identifies you by identifying your registered computer or by using challenge questions.

Why do we need eSecure?
With eSecure, we’re adding another layer of security to protect your information and your online bank accounts. eSecure also guards against ever-increasing email scams called phishing and pharming.

Has my password changed?
No. You can still use your current password for logging in to eBank or eBiz.

How do I enroll for eSecure?
You will automatically be prompted to the enrollment screen when logging in to eBank or eBiz.

eSecure is very easy to use. Just follow the instructions provided to learn how to activate and how to log in to eBank or eBiz.

If someone steals my Password, will eSecure prevent them from accessing my account?
If an unauthorized person tries to log in to your account from another computer, they will be asked one of your challenge questions. Without this additional personal information, they will not be able to log in to your account. However, if an unauthorized person tries to login to a registered computer using your password, they will have access to your accounts. Your password still needs to be secure and confidential, even with eSecure.

What keeps someone from stealing my eSecure image and pass phrase?
Your eSecure image and pass phrase automatically appear only if you log in from a computer we already recognize as yours.

If you log in from a different computer, we will ask one of your challenge questions before showing the image.

How do I know I'm at the valid Stockman Bank eBank or eBiz site?
Your secret eSecure image and text phrase will appear confirming that you're at Stockman Bank's legitimate web site.

How do you know that I'm logging in from my own computer?
When you enroll, eSecure uses a cookie to identify your computer. A cookie is a piece of information either stored temporarily in your browser's memory space (session cookie) or placed on your computer's hard drive (stored cookie).

Then, each time you log in, our software is able to identify your computer, your IP address, and other unique identifiers. The cookie is secure and does not contain any personal information.

If I delete cookies, will I have to register the computer again?
Not necessarily. If you have Adobe® Flash® Player installed on your computer, we will use Flash shared objects to identify your computer in the event that we can't identify your cookies. By using Flash shared objects as a backup method for recognizing you as a valid user, we ensure that your log in experience is as quick and convenient as possible.

Can I access Internet banking from multiple computers?
Yes, you can access Internet banking from any number of computers.

If you log in from a computer that you haven't used for Internet banking before, you just need to answer one of your challenge questions to verify that it's you.

You can register as many PCs as you like.

I share my computer with someone who also uses eBank or eBiz. Can both of us still log in from this computer?
Yes. There's no limit to how many people can log in to eBank or eBiz from the same computer. Remember not to share your User ID, Password or answers to your challenge questions.

Can I change my eSecure image, text phrase and challenge questions?
Yes, after logging in, select OPTIONS MENU, then CHANGE SECURITY DATA.

SAFETY TIP: Stockman Bank will never ask you to change your eSecure information, and we will never change it for you.

Is there a fee for using the eSecure service?
eSecure is FREE.

It's just one more way Stockman Bank is working to safeguard your privacy and security!

eSecure Enrollment Process

After you select the logon to online banking, you will see the following information.
Enter your Stockman Bank eBank or eBiz Access ID.

Enter your eBank or eBiz account password.

Enter and confirm your email address. If your email address is already filled in please confirm that it is correct. Once logged in, you can update your email address by going to Options Menu and then selecting Change Email Address.

We’ve chosen a security image for you to name. Whenever you logon, you’ll see your security image - and you’ll know you’re on the actual Stockman Bank website, not an imposter site. Enter a phrase or word for the image shown. Once logged in, you can choose your own image by clicking on Options Menu and selecting Change Security Data.

These challenge questions will be used as an extra security measure when you log on from a computer other than the one you have identified as a personal computer (see below). Select challenge questions that are easy for you to remember and provide a one word answer.

Only register as a “personal computer” those that you frequently use and are not available for public use.

 


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